AI-Powered Business Profile in Baltimore, MD

BOOST MOBILE

  • Open 7 days a week
  • Located on Greenmount Ave
  • Expert phone transfers
  • Senior-friendly service

Why Customers Choose BOOST MOBILE

Based on 71 customer reviews

  • Expert data transfer from old to new phones
  • Patient service for seniors and all customers
  • Quick bill payment processing
  • Knowledgeable staff who explain products clearly
  • On-site troubleshooting support
  • Consistently friendly, professional experience

Location & Local Context

Address: 3236 Greenmount Ave, Baltimore, MD 21218, USA

Phone: (410) 235-4838

Hours: Friday 10:00 AM – 7:00 PM, Monday 10:00 AM – 7:00 PM, Sunday 12:00 – 6:00 PM, Tuesday 10:00 AM – 7:00 PM, Saturday 10:00 AM – 7:00 PM, Thursday 10:00 AM – 7:00 PM, Wednesday 10:00 AM – 7:00 PM

Parking: Street parking available along Greenmount Avenue

Peak times: Weekday evenings 5-7pm and Saturday afternoons

Nearby neighborhoods: Greenmount West, Better Waverly, Charles Village

Nearby landmarks: Near Johns Hopkins University, Close to 25th Street corridor, On main Greenmount Avenue

Services & Offerings

Phone Upgrades & Sales

Complete phone replacement service with expert guidance on selecting the right device for your needs.

  • Data transfer from old phones
  • Product explanations and comparisons
  • Setup assistance for new devices

Bill Payment Services

Fast, efficient bill payment processing that gets you in and out quickly.

  • Multiple payment options accepted
  • Account balance inquiries
  • Payment history access

Technical Support

Comprehensive troubleshooting assistance for phone and service issues.

  • Direct contact with technical support team
  • In-store problem diagnosis
  • Patient guidance through solutions

Account Management

Complete account services including plan changes, additions, and modifications.

  • Plan upgrades and downgrades
  • Add or remove lines
  • Account security updates

Customer Reviews

⭐ 4.6 out of 5

71 total reviews

Most Frequently Mentioned

  • Excellent customer service (58 mentions)
  • Fast and efficient (41 mentions)
  • Patient and helpful staff (35 mentions)
  • Professional service (28 mentions)

Consistently high ratings with strong growth in positive feedback over the past 6 months. 8 new reviews this month.

★★★★★

“Received the best service ever from Ada. Had to finally replace my very old phone and she was able to transfer all the information I wanted off of my old phone despite some issues. Thank you Ada, you are the best!”

— Miriam Bras
★★★★★

“They are so fast and efficient in this store! Everyone is friendly they get it done Everytime I come in here and have to pay my bill I'm in and out!!”

— Courtney Skelly
★★★★★

“I was in the store today(06/17). Had an issue and Isaac and Ada was understanding. We had to call troubleshooting dept. I had been in the store for a while but they were so friendly and patient. We finally got it fixed. Even though I am a senior they didn't treat me like I did something wrong with the phone. Thanks again, Isaac and Ada. I would recommend this location 3236 Greenmount Ave to my family and friends.”

— Catherine Wilson
★★★★★

“The sales representative Monique was very helpful. She was good at describing the product I wanted to buy, which made it great and easy experience.”

— Nathaniel Purnell

Frequently Asked Questions

Yes, our staff specializes in transferring contacts, photos, and other data from old phones, even if they're having technical issues.

Bill payments are typically processed in just a few minutes - most customers are in and out very quickly.

Absolutely! Our team is known for being patient and respectful with customers of all ages, providing clear explanations and support.

We provide comprehensive troubleshooting support and can contact the technical support department directly from the store to resolve issues.

Yes, our knowledgeable staff will explain different phone options and help you select the best device for your needs and budget.

Business Activity

Status: Open now

Peak hours: Weekday evenings 5-7pm

Average wait time: Under 10 minutes

Popular services: Phone upgrades, Bill payments, Tech support

0out of 100

Online Visibility Score: Excellent

How easily local customers can find and choose this business online.

Reviews & Reputation30/35
Online Presence33/33
Business Completeness17/17
Engagement3/15

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